At Netvra, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and services.
We collect information that you provide directly, such as your name, email address, billing information, device details, and country of origin when you make a purchase or create an account. We may also collect technical information like your IP address, browser type, and access times through cookies and analytics tools.
We use the data we collect to provide and manage your eSIM service, process payments, communicate with you regarding your account, respond to inquiries, improve our website, and enhance the customer experience. Your data helps us detect and prevent fraud, ensure network security, and comply with legal obligations.
We will never sell your personal information to third parties. However, we may share limited data with trusted service providers who help us operate our business, such as payment processors, customer support tools, or fraud prevention services. All such partners are bound by strict confidentiality agreements.
You may receive transactional emails and important service updates regarding your eSIM or account. With your consent, we may also send you promotional messages. You can opt out of marketing communications at any time via the unsubscribe link or by contacting our support team.
We use cookies and similar technologies to analyze traffic, personalize content, and improve site performance. You may control cookie settings through your browser, but disabling cookies may impact some functionality of our site.
Netvra implements a range of technical and organizational measures to protect your data from unauthorized access, misuse, or loss. These include secure server environments, data encryption, and regular system audits.
You have the right to access, correct, or delete your personal information. You may also request a copy of the data we store about you. For data deletion or export, please contact our privacy team using the contact form on our website.
Our services are not intended for children under the age of 13. We do not knowingly collect or process personal data from minors without parental consent.
Our website and services are operated from Vietnam and may be subject to the laws of the jurisdiction in which we or our servers reside. If you access our services from outside this jurisdiction, you do so at your own risk.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed.
If you have any questions about this Privacy Policy or how we handle your personal data, please reach out through our Contact page. Your trust is important to us.